We've talked about value props, customer segments, channels, customer relationships, revenue streams.

As we'll see, customer relationships start with get.

We've already talked about value propositions, customer segments, distribution channels, customer relationships, and revenue streams.

Today, we're going to be talking about customer relationships.

Get, keep and grow the three components of customer relationships.

Customer relationships for then said search ads, social medium and stadium promotions.

And then, finally, they now kind of verified Yep, these look like our customer segments here are our customer relationships.

So in our last lectures we talked about value proposition, customer segments, distribution channels, customer relationships get, keeping and growing customers.

Customer relationships is kind of a fourth piece, and customer relationship has a really interesting interaction with these other three pieces.

In the next week they'll be testing customer relationships, revenue streams, and partners.

Social media CRM often makes use of social media to build up customer relationships.

The answers are get, keep, and grow are the three parts of customer relationships.

We talked about value proposition, we talked about customer segments, we talked about channels, but today we're going to focus on customer relationships.

We've talked about value props, customer segments, channels, customer relationships, revenue streams, partners, resources, and activities, and now we get to cost structure.

But really what they discovered is that they were actually just talking about the customer acquisition portion, or the get portion of customer relationships.

It helps the B2B company to save strong and long lasting relationships with the customer.

You tend to worry about channels and customer relationships and whether I can make money.

CCRM adds value by engaging customers in individual, interactive relationships.

So let's follow our Jersey Square team down and see what they've done for customer relationships.

So again let's use our Jersey Square team as an example of what customer relationships might

In customer relationships all the get keep grow metrics, some of which we talked about, some of which you'll discover, what were the customer acquistion costs?

Customer relationships really is about how do you get customers, how do you keep customers, and how do you grow them.

And now they started to get a better understanding of what customer relationships were, about getting customers, keeping them and growing them.

The Agency continues to focus on building business partnerships and relationships with employer groups and individual employers.

I brought you a customer. Customer?

The order is customer discovery, customer validation, customer creation and company building.

You could have friendship relationships, sibling relationships, spousal relationships, co worker relationships, neighbor relationships and the like.

Customer

Customer!

Customer!

Customer?

Customer,

Customer...

Customer.....

Customer.

Customer centric relationship management (CCRM) CCRM is a style of customer relationship management that focuses on customer preferences instead of customer leverage.

This leaflet is issued to customers of local banks opening new accounts or where banks are updating their individual customer records.

The customer is happy, because the customer is God.

Hey... Customer...

A customer?

Another customer.

Slim customer.

But negative aspects, including social problems, exploitation and abuse, are also often evident within family relationships, hindering individual initiative and personal development.

And instead of being out of business because you spent all your money on sales force or Google AdWords campaigns or customer acquisition you now have the cash and time to simply go back from Phase 4 and go back and pivot and say, I clearly didn't understand something about my customer segment or features or customer needs or how to do customer relationships, et cetera, and so customer validation in its detail, again, has 2 tracks, 1 for physical, 1 for web mobile.

Improve customer cooperation.